Welcome to themerakiworld.com (“Website”). MERAKI and/or its affiliates provide website features and other products and services to you when you visit or shop at themerakiworld.com, use Meraki products or services, or use software provided by Meraki in connection with any of the foregoing.
The domain name themerakiworld.com is registered in the name of Winspiring Ideas Pvt. Ltd. which is a registered company under the Companies Act 2013. Its registered office is at, 3405, 14th Main, HAL 2nd Stage, Indiranagar, Bangalore, Bengaluru (Urban) Karnataka – 560008. Meraki is in the business of selling luxury lifestyle retail products such as apparel and other related goods. Meraki provides the Services subject to the following conditions.
This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and Meraki (“Company” or “us” or “We” or “themerakiworld.com”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.
RIGHT TO CHANGE/ MODIFY THESE TERMS
Meraki reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products on the Website from us. Your use of the Site after we post changes to these Terms constitutes your agreement to those changes prospectively from the date of such changes. You will be subject to the Terms and policies in force at the time that you order products from us.
When you use any of our Services, or send e-mails to us, you are communicating with us electronically. You by using our services consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site.
The legal requirements would be in conformity with the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Meraki owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not ), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Meraki without obtaining authorization from it.
User shall not upload post or otherwise make available on the Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. Meraki does not have any express burden or responsibility to provide the Users with indications, markings or anything else that may aid the User in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of Copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of the Site, User warrants that the owner of such material has expressly granted Meraki the royalty-free, perpetual, irrevocable, non- exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any Form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other end user to access, view, and store or reproduce the material for that end user’s personal use. User hereby grants Meraki, the right to edit, copy, publish and distribute any material made available on the Site by the User. The foregoing provisions of Section 25 of Information Technology Act, 2000 apply equally to and are for the benefit of Meraki, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.
COPYRIGHT AND/OR TRADEMARK INFRINGEMENTS
The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of Meraki protected by copyright as a collective work under the applicable copyright laws. Meraki owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. Users may download / print / save copyrighted material for User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of Meraki and the copyright owner is permitted.
If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a website otherwise owned or operated in conjunction with Meraki shall not be deemed to be in the public domain but rather the exclusive property of Meraki, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of Meraki, unless otherwise stated.
INTELLECTUAL PROPERTY RIGHTS COMPLAINTS
Meraki respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Right infringement, please address a complaint to the ‘Customer Care’ by way of an email as provided herein below.
USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS
Registration and Security:
To access some of our services you will have to register with our site as a member by completing an online registration form. You agree that all information which you submit (“Registration Information”) is true and complete and that you will update your Registration Information to keep this information true and complete.
Upon registering, you will create a password. Your password may be used only to review information regarding potential and completed transactions, purchase or cancel purchases of products, change your preferences, post content and otherwise access and use the Site and services on the Site in accordance with these Terms.
You are solely responsible for maintaining the confidentiality of your User ID and Password and for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Meraki has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website. You are solely responsible for any use of or action taken under your password on the Site.
If you use the Website as a Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. Meraki reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years.
Posted Content and Submissions:
You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that: belongs to another person and to which you do not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark , copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that Meraki shall in no manner be held responsible for the same.
Meraki has the absolute right to remove and/or delete without notice any posted content that it deems objectionable. You consent to such removal and/or deletion and waive any claim against meraki for such removal and/or deletion.
Meraki is not responsible or liable for failure to store posted content or other materials you transmit through the site. You should take measures to preserve copies of any data, material, content or information you post on the site.
The price of our merchandise as mentioned on themerakiworld.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Meraki reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery Charges which may include postal charges / shipment charges etc. That may be applicable for your country.
The cancellation process shall be considered to be initiated by You only after the receipt of such product by you. To cancel your order, You are required to log-in to your account on the website and follow the process of exchange and return as specified herein
Step 1: You are required to have received the order placed by you on our website.
Step 2: You are required to ‘request for cancellation’ of your order from our website and state your reason for initiating such cancellation. The defective and/or damaged goods so received shall be communicated to Meraki within 10 days of its receipt. Any communication received after 10 days of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
Step 3: You will be allotted a date and time slot for collection of your order by Meraki. You can request any other date or time slot and the same shall be confirmed within 24 hours from the time of such request made by You. You will be allotted another date and time slot as per our discretion and our agents’ availability to collect your order from you. The item(s) so returned by you should have with its original tags and labels intact and should be returned in a marketable condition.
Step 4: Once the product is received at our end and duly inspected, a refund may be issued, where the amount paid by You shall be refunded to the original card/bank from which the payment was initiated. Meraki does not take title to any returned items purchased by the user unless the item is received by Meraki.
Meraki holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy https://www.themerakiworld.com/shipping-returns/
REFUSAL OF ORDER
We reserve the right to withdraw any product from the Website at any time and/or remove or edit any materials or content on the Website. While we will make reasonable efforts to process all orders, there may be exceptional circumstances that may require us to refuse to process an order after we have sent you an Order Confirmation; and we reserve the right to refuse to process an order at any time, at our sole discretion.
We will not be liable to you or any other third party by reason of our withdrawing any product from the Website, whether it has been sold or not, removing or editing any materials or contents on the Website or for refusing to process or accept an order after we have sent you the Order Confirmation.
SHIPPING & PROCESSING FEE
Our shipping and processing charges are intended to compensate Meraki for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy: https://www.themerakiworld.com/shipping-returns
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases /services on themerakiworld.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Meraki. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
Meraki may employ PaisaPay, PayPal and such other third party facilities, for Payments on the Website. Such payments can be made through the electronic or through Cash on delivery transactions, as may be permitted by Meraki which shall be at its sole discretion. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
Meraki endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Meraki fails to deliver any one or more products in the stipulated time frame. In case of delivery of product(s) gets delayed beyond five business days from the promised date of delivery, except due to the reasons beyond our control (see Force Majeure) and/or because of the reasons stated herein, You may cancel such order and will be entitled to obtain a refund on the same. If the delay is caused because of reasons such as incorrect or incomplete address provided by you, then such delay would not in any manner will entitle You to claim a refund on cancellation of such order.
There are no other delivery charges levied by Meraki, except those mentioned in the product description. However, if you fail to take the delivery of the goods, Meraki may at its discretion charge you for additional shipping cost.
LOSS IN TRANSIT
Meraki shall make all endeavours to deliver defect free products to the purchasers. Meraki does not take title to any returned items purchased by the user unless the item is received by Meraki.
REFUNDS & RETURNS
Meraki shall make all endeavors to deliver defect free products to the purchasers. Meraki does not take title to any returned items purchased by the user unless the item is received by Meraki. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Meraki within 10 days of its receipt. Any communication received after 10 days of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
Meraki holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy https://www.themerakiworld.com/shipping-returns/
Products displayed on Meraki attempts to be as accurate as possible. However, Meraki does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Meraki is not as described, your sole remedy is to contact Meraki within 10 days of its receipt and Meraki vest the right to provide a solution as per its discretion. Meraki is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
Products displayed/ sold on the Meraki website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
PRODUCT PRICING DISCLAIMER
Prices shown on the website are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.
From time to time there may be information on our Website that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Meraki reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
WARRANTIES & LIABILITY
Availability of products:
All information, content, materials, products (including software) and other services included on or otherwise made available to you by Meraki are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. Meraki makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through Meraki, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
Meraki does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.
We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Meraki shall not be liable for any damages of any kind related to your use of this Website.
Though Meraki shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
All the Products sold on Website shall be solely governed by the Indian Laws. In the event we are unable to deliver such Products due to the implications of different territorial laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You. It is YOUR responsibility to ensure that the products purchased on this website is not restricted in your territory. Meraki shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.
Meraki will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
You agree to defend and indemnify Meraki (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) from and against all third party claims, suits, damages, claims and losses, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.
If you have any questions regarding this, you can contact our Care Team at + 91 8588000150/1 or send us regular mail addressed to: email@example.com
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable to that extent and shall not affect the validity and enforceability of any remaining condition.
No failure of Meraki to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall be a waiver by Meraki of them or of the right at any time subsequent to enforce all Terms and Conditions of this agreement.
Failure on the part of Meraki to perform any of its obligations and the non-furnishing of the Service, shall not entitle you to raise any claim against Meraki or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event. Our performance under any order you have placed is deemed to be suspended for the period that the Force Majeure Event continue.
Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of Meraki that directly or indirectly hinders or prevents Meraki from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings.
These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.
This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to firstname.lastname@example.org
The ‘Customer Care’ shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.
-Country, City and State
Other information we collect :
We may collect information through automated tracking mechanisms and technology to make our Site more interesting and useful to you and for various purposes related to our business. Such information may be used for system administration and to analyze the frequency with which visitors to our Site visit various parts of our sites; and we may combine such information with personally identifiable information. (For example, when you come to our Site, we may collect information about your computer, including where available your IP address, operating system and browser type.)… ).
Meraki keeps track of your information to offer you the best possible experience. A data subject has to provide email address is the mandatory “Personal Information” during registration (sign-up). Post this registration, Meraki will be able to access your account every time you visit the Website as long as you are logged in as a user. The customer also have to provide other Personal Information (instance -phone number, email, billing and shipping addresses) before completing the first purchase.
Once you register with Meraki and sign in to the services, Meraki can automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested. Meraki may use third party contractors and service providers to process your data and / or to contact you for the purposes you have chosen. Such contractors and service providers are contractually bound to protect your information in the same way as we do. Meraki uses information for the purposes for which you have provided specific consent.
2.2 HOW WE USE YOUR INFORMATION
Any of the information we collect from you may be used in one of the following ways:
2.2.1 To make the experience better for prospective customers: Your information helps us to more effectively respond to your requests and queries to make the application www.themerakiworld.com user friendly.
“We may also disclose this information to third party processors, fulfillment centers, financial institutions or other third party service providers who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs) or as necessary to process your purchases. By providing information in this Website or otherwise to us, you expressly authorize us to disclose and process your information as described.
We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring website (if any) and other parameters in the URL.
We may use third parties to host the Site, operate various features available on the Site, send e-mails, analyze data, and provide search results and links. Also, we may share personally identifiable or other information with our parent companies, subsidiaries, divisions, affiliates, consultants, contractors and sub-contractors.)
4.1 INFORMATION DISCLOSURE
4.2 CROSS-BORDER DATA TRANSFERS
When conducting business, working on Company projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the Meraki operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include:
i. a data transfer agreement with the party who will access or obtain the personal information;
ii. notice to and/or approval from a country’s local data protection authority; or
iii. notice to and/or consent from the individual whose data is to be transferred.
However, users of our “www.themerakiworld.com” are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Workday websites. Access to and use of password protected and/or secure area of www.themerakiworld.com” is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.
As is the case with many sites, when you visit our site and complete a registration form, we will place a “cookie” on your computer, which helps us identify you more quickly when you return. We will not use “cookies” or other devices to follow your clickstream on the Internet generally, but will use them, and other devices, to determine which pages or information you find most useful or interesting at our own Websites.
Most browsers permit you to refuse to accept a “cookie” offered by a Website. You will not be denied access to any part of the website on account of your refusal to accept a “cookie,” but your transactions through this Website may be delayed due to the time it takes you to re-enter basic information necessary to complete a transaction.